You’re done with work, hop on the couch to unwind, and reach for the TV remote. But the internet pixies have other plans. Netflix spits out a cryptic error message posing more questions than it answers. It can happen to anyone, and even on thebest smart TVs.
We collected the common Netflix error codes and the ways to troubleshoot and fix Netflix errors on phones, laptops, and smart TVs. Before you considercanceling your Netflix subscription, read along to learn how to get Netflix working again in no time.
There are hundreds (if not thousands) of Netflix error codes, and we can’t list them all. However, some of these tips could solve all sorts of errors. Try them if they make sense, even if the error code we listed doesn’t match yours.
11Netflix error NW-2-5
A classic case of your internet connection acting up
Theofficial Netflix help pagesays this common error code appears when your device takes too long to connect to Netflix’s servers. There could be many causes for the error. Your internet connection could be slow or down, or your device may not be properly connected to a network. To fix this, try the following:
10Netflix error NW-3-6
Did you recently tweak your network settings?
ThisNetflix error codeis tied to a network issue. It could pop up after you change a setting on your network that could interfere with Netflix’s connection. To resolve it, try this:
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9Netflix error TVQ-ST-103, TVQ-ST-113, TVQ-ST-115, and TVQ-ST-122
Network issues or cookie clutter
While Netflix does not go into details, we know these error codes are typically related to network problems. The solutions that are most likely to work include the ones outlined in the previous sections, but clearing those cookies might also work.
8Netflix error 40103
Did you recently install a VPN?
You may get an error 40103 on Netflix for two reasons. Either your Netflix app is outdated, or you activated a VPN service.
Making sure your Netflix app is up to date is easy. The steps vary depending on your device, but the Settings or Apps screens are a good place to start. You can check the Play Store if you have an Android TV.
If you use a VPN or installed applications that could interfere with your device’s network settings, turn it off and try again.
7Netflix error 40102
You guessed it: network issues again
This Netflix error code appears along with the message “Failed to play on the selected device. Please try again later” and is caused by a network issue,according to Netflix. Here is what you’re able to do to fix things:
6Netflix error UI-800-3
Your device probably needs a reboot
This Netflix error indicates that “information stored on your device needs to be refreshed, or a network issue stopped Netflix from opening,” according to the official Netflix help page. Common fixes include:
5Netflix error TVQ-PB-101
A restart or logging out might fix this
This Netflix error is caused by data stored on the device you’re watching Netflix on. The solutions are identical: restart your device, log out and back in, or reinstall the Netflix app.
However, if you have a Vizio Smart TV, perform a factory reset or update the TV to its latest firmware. If the error persists, contact the manufacturer for assistance.
4Netflix error 113
Troubles logging in
Did you forget your Netflix email or password? This error means your login credentials were incorrect. First, confirm you’re using the right email by searching your inbox for an email confirming your Netflix registration. Secondly, enter the right password. Reset it if you forgot it. If all else fails, reinstall the Netflix app and try again.
3Netflix error E101 or NQM.407
Payment problems
These error codes mean there’s a problem with your current payment method. A recent payment attempt may not have gone through, either because your card is out of funds or it expired. Also, check with your bank if the payment (or the card) is blocked. In any case, switching to a different card resolves the issue.
2Netflix error E118
Your device doesn’t support Netflix ads
To solve the issue, install the latest version of Netflix (or your web browser if that’s where you watch Netflix). If the error persists, your options aren’t great. You’ll upgrade your plan or the device you watch Netflix on.
