How to Fix the “Could Not Connect to the Steam Network” Error on Windows
Do you see the dreaded “Could not connect to the Steam network” error while using Steam? There could be several reasons for it, like a slow internet connection, a faulty network adapter, conflicting software, and more.
If you are unsure of what’s causing the problem, work your way through the following fixes to get rid of connection errors in Steam.
1. Check Your Internet Connection
A weak or inconsistent internet connection can keep apps like Steam from establishing a connection with the server and trigger errors like this one. Hence, your first action is to rule out any internet-related issues. you could run an internet speed test to ensure your computer has a reliable and consistent internet connection.
2. Check if Your Network Adapter Is Working
Issues with your PC’s network adapter can also lead to errors like the one discussed here. If you are also experiencing similar problems with other apps, you should check if your network adapter functions correctly. Here are the steps for the same.
3. Restart Your PC
This is another basic fix you should try before moving on to advanced solutions. Restarting your PC will give Windows a fresh start and take care of any minor glitches that might have been causing Steam to malfunction.
Open the Start menu, click thepower icon, and selectRestartfrom the resulting menu. After your PC reboots, seek to use Steam again.
4. Run Steam as Admin
Running Steam with administrative privileges grants it the highest level of access to your PC and enables it to operate smoothly without interruptions. Simply right-click on theSteam appshortcut and selectRun as administrator. If this solves your problem, you can configure Steam toalways run as an administrator on Windows.
5. Check if Steam Is Down
You may not be the only one having issues with Steam. There’s a chance that Steam’s servers are experiencing an outage. You cancheck Steam’s server statistics pageto see if there is an ongoing issue. You will notice a significant drop in the Steam user graph if there’s a widespread outage.
If the servers are down, there is not much you can do except wait for the developers to resolve the issue.
6. Change Steam’s Internet Protocol
Real-time apps like Steam typically use the User Datagram Protocol (UDP) for communication to achieve low latency and fast data transmission. However, issues with the UDP protocol can sometimes result in the “Could not connect to the Steam network” error. You can try changing Steam’s internet protocol to TCP (Transmission Control Protocol) and see if that helps.
7. Allow Steam Through the Windows Firewall
Another reason why you may get the “Could not connect to the Steam network” error is if Windows Firewall is blocking Steam’s connection. You must allow Steam through Windows Firewall on your PC to avoid this. If you need help with the same, check our guide onhow to allow apps through Windows Firewalland follow the steps provided there.
8. Update Steam
Using an outdated version of the Steam client can lead to all sorts of issues, including this one. Hence, it’s a good idea to ensure you are running the most recent version of Steam on Windows. To check for Steam updates, clickSteamfrom the top-left corner and selectCheck for Steam Client Updates.
Wait for Steam to automatically search for and install any available updates.
9. Disable Conflicting Background Applications
Background apps such as antivirus programs, VPNs, download managers, and others can sometimes interfere with Steam and trigger strange errors. Valve lists some of the more commontypes of applications that can conflict with Steamon its website.
If you have such programs installed, try to close them one at a time and see if that gets Steam to work. To do so, PressCtrl + Shift + Escto open Task Manager. In theProcessestab, select the program that might conflict with Steam and click theEnd Taskbutton.
10. Update Network Drivers
Outdated network adapter drivers can prevent apps like Steam from connecting to the internet and cause problems. If that’s the case, updating the network adapter driver on your PC should get things moving again. We have a detailed guide onhow to find and replace outdated Windows drivers. Follow the steps to update the network adapter driver and try using Steam again.
11. Reset TCP/IP and Flush DNS Cache
Another cause for the “Could not connect to the Steam network” error is a faulty TCP/IP stack or corrupt DNS cache. Here’s what you can do to fix them.
Restart your PCafter running the above commands. Hopefully, this will resolve the issue.
12. Reinstall Steam
If updating Steam does not help, you can consider uninstalling and reinstalling the Steam client on your computer. To do so, you can refer to our guide onvarious methods to uninstall software in Windowsand choose the one that suits you best to uninstall Steam.
Once removed, download and install the Steam app again. Following that, you should not see any errors while using Steam.
Connect to Steam Without Errors
Errors like the “Could not connect to the Steam network” should not keep you from accessing your favorite titles or interacting with fellow gamers. Try the solutions mentioned above to fix connection errors in Steam. However, if nothing works, you can try flushing the Steam DNS cache as a last resort.
Steam’s browser comes with its own DNS cache. If you’re experiencing connectivity issues, here’s how to flush it using the Steam console.
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