12 common X (FKA Twitter) problems and how to fix them
X (formerly known as Twitter) is often known as the fastest news source in the world. The social media platform has grown in popularity, with more active users after its acquisition by Elon Musk. X has been brisklychurning out new features. However, certain perks are available forPremium subscribers.
Whether you use X on an iPhone or atop budget Android phone, it’s common to run into issues like notifications not working, the app not opening, X not refreshing your feed, and more. Let’s go through the common problems and fix them to return to an ideal X experience.
Elon Musk bought Twitter on October 27, 2022. On July 24, 2023, he announced that the social media platform had been rebranded and renamed to X. Along with this rebranding, tweets are now called posts.
X doesn’t refresh the home feed
X failing to refresh the home feed defeats the purpose of using the service. Here’s how to fix it and load the latest posts without issues.
Check X’s status online
During high-profile sports games (like the NFL Super Bowl, FIFA World Cup final, and US Open final) or a major event, users may flood X with hundreds of posts in a second. The company servers may face outages due to abnormal usage and requests.
VisitDowndetectorand search for X. When others face the same problem, you’ll see high outage spikes and comments confirming the issue. Wait for X to resolve its server-side issues.
Check your mobile data permissions (iPhone and iPad users)
When you turn off mobile data permission to X on an iPhone, the app doesn’t refresh the home feed on a cellular connection.
Toggle Airplane mode on and off on your phone or tablet
X may not refresh the feed due to a network glitch on your phone. Turn onAirplane modeon your Android phone or iPhone and turn it off after a few seconds to troubleshoot these network problems.
Android users can access Airplane mode from the Quick Settings menu, while iPhone users will open the Control Center from the upper-right corner.
If you still face network issues,reset the network settings on your Android or iOS device.
Log out of your X account and sign back in
Did you recently change your X password? If so, sign in to your account with your new login credentials to update your feed.
Stop using third-party X clients
With apolicy changein 2023 related to its API, X pulled the plug onthird-party clients. So, the X clients on your phone will give you problems and won’t refresh the feed. You must use the official X app on Android, iOS, or the web to check the home feed.
Move the annoying sensitive content warning quickly
X notifications don’t work
You may miss trending topics, messages, and posts from your favorite personalities when X notifications stop working.
Check your X notification settings
A change in your phone or tablet’s settings is a common culprit for missing notifications. Take a moment to check your system-wide notification settings for X on iPhone and Android.
you could also check notification settings from the X app. Follow the steps below to make changes.
Lock the X app in the background (Android users)
Some Android manufacturers like Samsung, Vivo, Oppo, and Xiaomi implement aggressive battery management and suspend inactive apps and services in the background. This may affect real-time X notifications on your phone. Open the multitasking menu, tap theXicon, and selectLock this appto exclude the app from this behavior.
X doesn’t upload pictures, videos, or GIFs
X supportsphoto and GIF uploads up to 5MB on your mobile device. Desktop users can upload GIFs up to 15MB. The maximum file size for videos on X is 512MB (140 seconds in length) for regular users. X Premium subscribers can upload videos shorter than 2GB at 1080p with a maximum file size of 8GB, and for that, you’ll pay $8 a month or $84 a year.
Connect to a robust Wi-Fi connection while uploading high-resolution photos and videos in a post. If you have cellular network issues, check the first trick at the top to send memes on your X feed.
The X app doesn’t open or intermittently crashes
For the most part, X’s mobile apps are reliable. If X crashes when you open the app or intermittently shuts down while you’re using the app, try the following fixes.
Clear your X app cache (Android users)
Like most Android apps, X collects cache in the background to load your home feed quickly and remember your search results. The app may crash your phone when it collects a corrupt cache.
Update the X app on the Google Play Store or App Store
X regularly releases features and bug fixes with updates. An outdated X app version on your phone may lead to a crashing issue. Go to the Google Play Store or App Store and install the pending X update on your phone.
I can’t access group chats
If the X group admin removes you from the group, it’s possible to’t check or participate in future conversations. Ping the group admin on X or via acommunication appand ask to be added back to the X group.
I can’t message someone on X
Some X users may protect their accounts by turning off the DM (Direct Messages) add-on. Most celebrities with thousands of followers turn off DM to avoid spam in their inboxes. You won’t see an option to send a direct message to such accounts.
I can’t edit my posts
The ability to edit posts is only available to X Premium subscribers. The popular feature gives you a one-hour window to make a limited number of changes to your shared posts. The Edit post feature supports original posts and quotes.
I can’t post more than 280 characters
You may have seen many X users posting long posts with more than 280 characters. The option isn’t available for regular users. You must pay for an X Premium subscription to unlock the add-on for your account. The X Premium subscribers can submit a post of up to 25,000 characters.
I can’t see posts from a specific account
X lets users protect their posts from prying eyes. When you visit such accounts, you see a lock icon beside the profile picture. Send a Follow request to view their posts.
Another reason you may not see posts from a specific account is that the user blocked you. To confirm that you’ve been blocked, click the user’s account.
The final, less likely reason you can’t view specific posts is thatX may be required to block specific posts and accountsin various countries or when compelled to do so by a law enforcement agency.
I can’t check trends from my area
If X doesn’t have your location data, it may show incorrect trends in the Search menu. Change your region to get relevant trending topics.
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